Help & Knowledge Base
Frequently Asked Questions
Got questions? We've compiled clear answers to help you get the best experience from our Instagram downloader.
Yes! InstaSave is 100% free with unlimited downloads. There are no subscription fees, hidden charges, or usage limits on public video processing.
No. We strictly adhere to digital security best practices and creator privacy protections. InstaSave cannot and does not bypass private account barriers or access restricted profiles. Only public reels and posts can be retrieved.
No installation is required. InstaSave works entirely online through modern web browsers such as Chrome, Safari, Firefox, Edge, and Opera on both mobile and desktop devices.
On iOS devices running iOS 13 or newer, open Safari, paste the Instagram URL into InstaSave, and tap Download. When prompted, tap "Download". The video will save to your Safari Downloads manager, from which you can easily tap "Save Video" to transfer it to your Apple Photos Camera Roll.
Errors usually occur if:
- The Instagram post or reel is from a private account.
- The post has been deleted or archived by the original author.
- The URL was copied incorrectly or is missing parts of the shortcode.
- Instagram is temporarily experiencing connection rate limits.